Service
Global Water Treatment Services | Remote-First Design, Support & Operations
One-Stop Service From Molewater
If your industry depends on ultrapure deionized water, we’re ready to support you. While advanced products and proven technologies form the foundation of high-purity water systems, it’s the expertise and commitment of the people behind them that ensure long-term reliability and performance. If you need a partner that’s responsive, adaptable, and easy to collaborate with, explore our service offerings below. We’re here to help you overcome your high-purity water treatment challenges.
01 Customized Services
Free solution analysis and scheme design suggestions based on your needs.
02 Operation and Maintenance Guarantee
Our products come with a free one-year warranty.
03 Remote System Monitoring (Powered by Mole Cloud™)
Onboarding to Mole Cloud™. You can share your screen and camera view with our engineer for real-time guidance if you encounter troubleshooting.
04 After-sales Service
7*24 online services, with the fastest response within 2 hours.
05 Remote Performance Optimization
Quarterly reviews of operational data with actionable recommendations to reduce OPEX.
06 sustainable local capability
- Interactive E-Learning Modules: On-demand courses on system operation, maintenance, and safety.
- Live Virtual Instructor-Led Training (VILT): Scheduled sessions for your operations team.
- Digital Knowledge Base: Searchable repository of manuals, SOPs, and troubleshooting guides.
Accessories/Consumables/Spare Parts Support
Delivery Process
Scheme Design → Equipment Production → Commissioning and Operation → Equipment Delivery → Online Guided Installation/On-site Installation → Commissioning and Operation → Personnel Training
Parts And Consumables
Mole provides reverse osmosis membranes with diameters of 4 inches and 8 inches in multiple sizes. They accurately intercept impurities and maintain the quality of pure water with stable desalination rates, which can extend the operation cycle of the system.
It has strong corrosion resistance and durability, adapts to complex working conditions with high temperature and high humidity, and has a lightweight design for easy installation, laying a solid safety barrier for the pretreatment system.
Made of 316L stainless steel, it has a fully enclosed sterile design to prevent secondary pollution. It is suitable for the storage of high – purity water in healthcare, electronics, and other industries, ensuring compliance and peace of mind.
IIt has accurate measurement without deviation, excellent corrosion resistance and sealing performance. Its volume can be customized according to needs, ensuring uniform and controllable chemical dosing and facilitating the efficient operation of the system.
It has a high-strength pressure-resistant structure and excellent sealing performance. It adopts a quick filter element replacement design, accurately intercepts impurities, and protects the safe operation of downstream core components.
It is leak-proof and easy to clean. Equipped with an agitator, it is suitable for various types of chemicals, providing stable support for the sterilization and anti-scaling links